Who we are
SOS WEDDINGS is the sister-site to our popular sosentertainment.party website. Because our award-winning wedding entertainment packages have become so popular, we’ve created this new space dedicated to all-things weddings. Here, you can find inspiration and information about everything needed for venue decor and wedding party.
This website address is: https://sosweddings.co.uk.
This policy describes how SOS Weddings collects, processes and secures any personal information you provide. It also describes your choices regarding use, access and correction of personal information.
For the purposes of this Policy, personal information means any information relating to an identified or identifiable natural person.
Scope of this privacy policy
This privacy policy applies to all information collected through what we refer to collectively in this privacy policy as “Sites”. These include:
- Our website and contact forms.
- Our mobile contact numbers, for example when contacting us direct or through communication apps such as What’sApp.
- Our social media applications, namely Facebook, Instagram, LinkedIn, Pinterest and TikTok.
- Any related services, sales, marketing or events.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
Information we collect
When you …
- Submit contact forms on our website;
- Pass on your details when you phone with enquiries or to book our services on the phone;
- Send us emails or social media messages which include personal details;
- Provide us with personal information in some other way, for instance by chatting to us at a wedding fayre or an event;
- Join our newsletter mailing list;
- Submit a request on our playlist facility;
… you are actively passing on information we need to process your enquiry. As such, we collect that information and use it to inform our services, in accordance with this Policy.
As a business, we might occasionally change our services and features . Accordingly, the options you have for providing us with information may also change.
When you enquire about our services or proceed to make a booking, we’ll collect the information we need in order to stay in contact with you and to provide that particular service.
This information is only ever shared with our staff, freelancers, associates or colleagues who are needed to provide you with our service. For example, if we book the additional services of a wedding singer or live musician, we will need to share information such as personal names of the couple, plus time, date and venue of the wedding, so that this entertainer can provide the personalised service that makes the event special.
Your information will never be sold or passed on to any 3rd parties outside of our service .
Cookies
Our Cookie Policy has details about the anonymous data gathered through the use of cookies.
Information gathered via social media
When you connect with us using any of the popular social media platforms, for example Facebook, Instagram, Pinterest, TikTok, LinkedIn, Google+ or any other social networking site, we receive information from the social networking site.
This is because, by using your chosen social networking site to contact us, you have authorised that site to share with us. The information shared by the social networking site may include:
- Public profile information
- Date of birth
- Current location
- Place of work
- Email and contact details
When we receive this type of information, it becomes part of the information that SOS Weddings (as part of SOS Entertainment) holds for the purposes of your use of our website, social platforms and services. Because this is identifiable, personal information, any information your social networking site shares with us is subject to this Policy.
The level of information we collect from your social networking site will depend on the privacy settings you have on your account with that site. Limits on access to this can be set via the Privacy settings within your account on the social networking platform.
If you have doubts about the level of information your social networking platform might share with us, please check your settings on the platform and the privacy and data settings / practices of the social media platform.
Embedded content
Suggested text: Content on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Information we collect automatically
When you use the SOS Weddings website and social platforms, your device automatically provides information to us so that we can respond in a more personal way.
This type of automatically generated data usually includes technical details, for instance your IP address or type of device and operating system.
Depending on the settings of your device, it may also tell us your location.
Although this information is personal to you, it doesn’t necessarily identify you in a named, personal way. It provides us with statistical data on the way people are engaging with our platforms and which types of content they are engaging the most with.
Our Cookies Policy has more in-depth information about how this type of automatic data is gathered and used.
How your information is used
In most cases, any details provided by your use of the website or contact with us are used to help us:
- Provide you with information about our services.
- Deliver our services to you and your guests.
If you opt into our mailing list, we’ll also use your details to provide you with extra information and opportunities. This might include service and product updates, seasonal entertainment ideas, plus our special offers. In this instance, you will only be contacted if you have opted into our mailing list. Even then, there’s no obligation to stay signed up and you can opt out / unsubscribe at any time.
As explained further up the page, your details are only shared with those who are working with us to directly involved in delivering your entertainment package from SOS Weddings and SOS Entertainment.
This may very occasionally include very limited 3rd parties, for instance postal services or couriers if you have requested us to send you items or products (such as our Gift Vouchers).
Retaining and removing your data
We’re always delighted when customers (existing and potential) chose to be part of the SOS Entertainment community. We understand that when you share information with us you are trusting us, and we take your privacy – and the trust you are putting in us – very seriously.
You can be assured that your contact details and any other personal details are never shared with anyone who is not involved with us in delivering your entertainment.
In order to deliver our services efficiently, it is necessary for us to store your details on our systems. If you wish us to erase any / all of the personal data we hold, we are happy to do this upon request.
If this is the case, please be aware that if you request this:
- Before your event takes place – we will of course erase your data. However, please bear in mind that this will leave us without the information we need to deliver our service and we would have to cancel. In this case, our cancellation policy would then apply.
- After your event takes place – your data will be erased and this will have no effect on the services you booked. It’s useful to remember though that we offer loyalty and customer referral discounts, so if we have no longer hold information on your past bookings you may be unable to benefit from loyalty or customer referral discounts, or refer back to previous bookings and services.
If you wish us to erase all the personal details we have for you, please email info@sosentertainment.party or info@sosweddings.co.uk.
What rights you have over your data
If you have left comments or reviews on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please remember, we value all our website visitors and wedding couples. We will never spam you or pass your details on to unauthorised 3rd parties.